Shipping policy

Glacier One
📍 Address: Village Pethi, Pindari Glacier Road, Bageshwar, Pindari Home Stay, 263679 Bageshwar, Uttarakhand, India
📧 Email: glacieronecare@gmail.com
📞 Phone: 9259670867

Last Updated: [February 2025]

1. Shipping Coverage

  • We currently ship only within India.
  • Orders are processed and shipped from our location in Bageshwar, Uttarakhand.

2. Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Estimated Delivery Time

  • Standard delivery time is 7 business days from the date of dispatch.
  • Delivery times may vary depending on your location and unforeseen circumstances such as weather, courier delays, or government restrictions.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before completing the order.
  • Free shipping may be offered during special promotions or on orders above a certain amount.

5. Tracking Information

  • Once your order is dispatched, you will receive a tracking number via email or SMS.
  • You can use this tracking number to monitor the status of your shipment.

6. Delivery Attempts

  • Our courier partners will make up to 3 delivery attempts.
  • If the package is undelivered due to incorrect address, unavailability, or refusal to accept, it will be returned to us. In such cases, re-shipping charges may apply.

7. Delayed or Lost Shipments

  • If your order has not arrived within the estimated time, please contact us at glacieronecare@gmail.com.
  • We are not responsible for delays caused by natural disasters, strikes, or courier issues.
  • If a package is confirmed lost, we will issue a replacement or refund.

8. Address Changes & Order Modifications

  • Address changes or modifications to an order can only be made within 12 hours of placing the order.
  • Once an order is processed, changes cannot be accommodated.

9. Contact Us

For any shipping-related inquiries, reach out to us:
📧 Email: glacieronecare@gmail.com
📞 Phone: 9259670867

By placing an order with Glacier One, you agree to the terms mentioned in this Shipping Policy.